Support
Contact Us
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Get in Touch
The best way to reach the NerveCoach team is via email. Whether you have a question about your account, need technical assistance, or want to share feedback, we'd love to hear from you.
support@nervecoach.appResponse Times
We aim to respond to all inquiries as quickly as possible. Below are our typical response times by category.
| Inquiry Type | Expected Response |
|---|---|
| General Inquiries | 2 business days |
| Technical Support | 1 business day |
| Billing | 2 business days |
| Account Issues | 1 business day |
What to Include in Your Email
To help us resolve your inquiry as efficiently as possible, please include the following information in your message.
- A clear subject line describing your issue
- Your account email address
- Steps to reproduce the problem (for technical issues)
- Any relevant screenshots or error messages
- Your transaction reference number (for billing inquiries)
Important Note
For account security purposes, we will never ask you for your password or full payment details via email. If you receive a suspicious email claiming to be from NerveCoach, please forward it to support@nervecoach.app so we can investigate.